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your warranty

We go beyond excellence, to give you the certainty that your surface
remains safe, durable, and timelessly beautiful.

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Register your warranty and benefit from our commitment to high quality,

reliable surfaces that you can rely on for many years to come.

Warranty FAQ

Dive into our comprehensive FAQs for more information on GenStone products, services, and warranties. Whether you have questions about installation, maintenance, or product selection, our FAQs have the answers you're looking for.

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What is the warranty period for Gen Stone products?

We offer a 15-year warranty against manufacturing defects.

How do I make a warranty claim if I have an issue with my slab?

Contact our customer service within the warranty period with photos and proof of purchase.

What does the warranty cover?

It covers manufacturing defects in material and workmanship.

How can I get technical support for my project?

Our technical support team is available to assist you. Contact us via phone or email.

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